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Our major goal is:
Provide professional
service at a fair and competitive price.
Eagle/CPS Security, Inc.’s Headquarters:
Eagle/CPS Security, Inc. Operations
Headquarters is located at 5333 1st Avenue North, Birmingham,
AL. The Administrative Headquarters is located at 5325 1st
Avenue North.
Within this facility we have:
All divisions are networked into our computer
for maximum efficiency.
Eagle/CPS Security, Inc. has over 450 full
time employees assigned from our headquarters and branch
offices. These employees are broken down into following
categories.
Effective and Creative Management:
It is an often-quoted maxim at Eagle / CPS
Security, Inc. that the fundamental key to our business success
is our effective and creative management. Through policies and
procedures, staff managers must have the ability to develop and
formulate a company environment where each employee’s internal
motivation can flourish. Management understands that in order to
provide total quality service to all of our clients, we must
provide total quality support for our employees.
As a service organization, our personnel are well trained,
supervised and specifically selected for each client. This is a
challenge to all of us, and one we meet successfully each day.
Eagle / CPS Security, Inc. Has a Solid
Reputation:
Our company enjoys an excellent reputation
throughout Alabama and the area. Eagle / CPS Security, Inc.
services some of Birmingham’s most prestigious firms (see
Client Information). We are very proud of all our clients and
will be delighted to add your business to our client list.
The Eagle / CPS Security, Inc. Philosophy:
Eagle / CPS Security, Inc. Philosophy is
simple. Professionalism in every area. This philosophy is
ingrained in every aspect of the company. The company’s size,
our experienced management, and a commitment to total customer
satisfaction give Eagle / CPS Security, Inc. an excellent
position in the market.
Eagle / CPS Security, Inc. The Industry
Leader:
Eagle / CPS Security, Inc. is recognized as
an industry leader, evidenced by our commitment to provide our
clients with twenty-four hour LIVE Dispatch as compared to
industry standards which use voice mail, answering service or
out of state control center.
Eagle / CPS Security, Inc. take’s pride in our fleet of
vehicles with professional signage and safety light bars.
The Quality Assurance Department was established to provide an
information channel between the client and our company to help
us serve the client in the best possible way.
Organizational Structure:
Like all other organizations with hundreds of
employees, Eagle / CPS Security, Inc. has an organizational
structure. What makes our organizational structure unique is
that we never forget our clients are at the apex of our
organizational pyramid.
Next is the Chief Executive Officer. The President and Vice
Presidents are under his direct command. Each of them supervises
the various department heads and clerical staff.
The Operations Manager is in charge of the division ensuring
that client requirements are met. He coordinates and assists the
Quality Assurance Department with information they need to
insure the standards and performance requirements of the client
are met.
Mission Statement:
The Eagle / CPS Security, Inc. organization
is a team, with every person in the company a player, expected
and needed to perform to their fullest capacity. Eagle / CPS
Security, Inc. objective is to make a fair profit, achieve sales
and budgeting goals, while remaining at the same time, committed
to quality service and strengthening the connection between
it’s employees and the clients.
Capability Statement:
Eagle / CPS Security, Inc. has grown to the
extent where it can compete successfully for a contract of any
size. A smaller company would not have the flexibility, quality
of training and ability to offer such a wide range of services.
The national companies tend to be less efficient and do not have
the responsiveness and commitment as our locally owned company.
We offer the best of both worlds.
Motivation – Team Spirit – Commitment:
The Eagle / CPS Security, Inc. of today is
made up of motivated people filled with team sprit, proud of the
reputation we have earned through our commitment to total
customer satisfaction, and living up to our motto: “STRIVE FOR
EXCELLENCE”.
Management Systems:
Proven management systems are ready to handle
up to twice the current business volume without significant
changes, leaving a large unused capacity waiting to be filled.
Access to Management:
When our client calls Eagle / CPS Security,
Inc., (any time of day) you have the option of speaking directly
to any member of our company’s supervisory, management, or
executive staff.
Security Awareness Bulletins:
Eagle / CPS Security, Inc. routinely provides
its clients with security awareness bulletins and other
information, which might be needed to make informed security
decisions. Our top-level executives and managers lecture on
security issues at meetings set up with client personal.
The Future is Now:
As Eagle / CPS Security, Inc. turns now to
the future, it is more important than ever that commitment to
quality remains alive in every manager for all employees to
observe and learn from. An honest, open communication between
both clients and employees, is an essential part of this
philosophy, and is encouraged and practiced by everyone.
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