TRAINING:

The cornerstone of a successful security operation is training. Eagle/CPS management has built its workforce with a training program second to none in the industry.

Orientation sets the tone for a career in security work and gives understanding of the functions of a security officer. Orientation dispels the confusion that may exist between the role of a s security officer and that of a law enforcement officer.

Employee selection and training are most important to a successful company. Training requirements are broad and designed to include any special requirements of our client.

Our professional security officers have training in the following areas:

Report Writing
Liability Issues
Personal Appearance
Fire Prevention
Fire Arms Training (if required)
Security Services/Investigative
Services Patrol techniques
Interpersonal skills
Clock station use
Radio and telephone use
Client rules, policies and post orders

Training

Top Concern & Highest Priority:

It is a recognized fact that training is a vital determinant in ensuring effective job performance. Therefore, training has always been of and highest concern for Eagle / CPS Security, Inc. A large portion of corporate resources is spent in providing continuous training for Eagle / CPS Security, Inc. employees.

Classroom Training Sessions:

Eagle / CPS Security, Inc. has classroom, video, and on the job training programs which enable us to meet our performance standards.

Training Conducted by Executives and Managers:

Company managers and executives conduct in-house training. Every applicant is required to attend and successfully complete required training programs prior to job assignment.

Curriculum
Administrative and Security Orientation
Legal Authority of the Security Officer
Self-Defense
Company Policies and Procedures
Public Relations
Report Writing
Method of Patrol
Fist Aid
Communications
Fire Prevention / suppression techniques
Uniform and Equipment

Specific training for your business:

While pre-assignment training provides a basis, it is only the beginning. Each client’s requirements are unique; so much of the training must take place at the job site itself. Each new Security Officer is assigned to train with a member of our supervisory staff. The new Security Officer works with the trainer until proficient in the performance of his duties.

Ongoing Training:

Ongoing training is also needed by personnel to develop additional skills, to acquire added knowledge, and to guard against complacency in job performance. Periodically, Eagle / CPS Security, Inc. supervisors utilize “Training Task Sheets” to test the officers on their knowledge and execution of a specific duty. “Training Keys” dealing with a specific subject are routinely provided to all officers through the company newsletter.

Training for Supervisory Staff:

Supervisory and managerial employees also need job-related training if they are to have a positive influence on the personnel they direct. All Eagle / CPS Security, Inc. supervisors attend in-house training classes on techniques of supervision and management, company regulations and policies, equipment maintenance, and specific duties. Ongoing training is provided during weekly meetings and by “Training Keys” written especially for them.

Management Attends Seminars:

Members of Management Staff regularly attend seminars and lectures sponsored by professional organizations, learning centers, and colleges.